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Eligibility Criteria

You can refer clients to OSP for:

  • depression and low mood
  • generalized anxiety and worry
  • health anxiety
  • obsessive-compulsive concerns
  • other anxiety and stress-related problems
  • posttraumatic stress
  • social anxiety and performance fears
  • specific fears
  • unexpected panic attacks and agoraphobic fear


Who is eligible?

  • Adults (18+) – do not need to have an Ontario health card or a primary care provider
  • Living in Ontario
  • Have a primary concern of depression or anxiety
  • Able to actively engage in OSP treatment


Full Exclusionary Criteria


Mental health circumstances:

  • Suicidality - Active suicidality and/or attempted suicide in past 6 months.
  • Risk of harm - Poses high risk of self-harm or harm to others; requires specific treatment for physical self-harm (cutting, burning etc.).
  • Experiencing significant symptoms of mania, hypomania or a psychotic disorder - currently or within the past year.


Ability to participate in treatment:

  • Severe/complex personality disorder that would seriously impact their ability to actively participate in CBT. NB: This program is not appropriate for clients for whom personality disorder is the problem currently causing the most distress and impairment.
  • Problematic substance use - currently or in the past 3 months that would seriously impact their ability to actively participate in CBT.
  • Severe eating disorder that would seriously impact their ability to actively participate in CBT.
  • Moderate to severe impairment of cognitive function (e.g. dementia or acquired brain injury).
  • Moderate to severe impairment due to a developmental disability or learning disability.


OSP does not offer the following services:

  • Medication management
  • Substance use treatment
  • Concurrent disorders treatment
  • Dialectical behaviour therapy
  • Couples/family therapy
  • Supportive counselling


Make a Referral


If you have any questions regarding client eligibility, please contact the intake team at: Email: osp@carepointhealth.ca │ Phone: 905-728-1308 │ Toll-free: 1-833-677-0174

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